Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Bioenvironmental Engineering

Bioenvironmental Engineering blends engineering and preventive medicine. Their role is to identify and evaluate environments that could harm Air Force members, employees and families.

The data from these evaluations help design measures that prevent illness and injury. Some mission sets Bioenvironmental Engineering oversees are:

  • Industrial Hygiene
  • Radiation Safety
  • Drinking Water Sampling
  • CBRNE Response
  • Respiratory Protection and Gas Mask Fit Testing
To contact Bioenvironmental Engineering, please call 907-377-6687 or email us at: usaf.eielson.354-mdg.mbx.bioenvironmental@health.mil.

Contact Us

Phone

907-377-6700

Hours

Monday–Friday
7:30 a.m. to 4:00 p.m.
Don't forget to keep your family's Information up to date in DEERS!