Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Patient Travel

If you are going on a medical TDY, please take note of the following:
  • Unless it is an urgent medical TDY, patients need to notify the Patient Travel Office a minimum of 10 duty days prior to their medical appointments.
  • Only a physician can authorize a Non-Medical Attendant to escort (usually a spouse or flight member) a patient to their appointments
  • Only authorized medical appointments outside of the 100 mile radius from Eielson Air Force Base qualifies for reimbursements through Patient Travel
  • Travelers on medical TDY orders are authorized reimbursements for food, gas, lodging, transportation and flights; please keep all receipts, especially when those purchases made are over $75
  • Please note that only active duty personnel are entitled to per diem; dependents and retirees are only reimbursed for the amount spent on food up to a predetermined value (depending on location); therefore they must save all receipts for food for accurate filing and reimbursement

Contact Us

Phone

907-377-6520 or 907-377-3026

Hours

Monday – Friday
7:30 a.m. to 4:30 p.m.

Closed the third Thursday of every month until 1:00 p.m. for training
Don't forget to keep your family's Information up to date in DEERS!