Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911
Eielson Air Force Base doesn’t offer urgent or emergency care services.

Urgent Care

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit for web chat and video chat, or dial 1-800-TRICARE (874-2273).

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.

Emergency services are not available at the 354th Medical Group. Cell phone 911 calls go to Fairbanks. Please ensure to tell the 911 operator it's an emergency on Eielson AFB, if you are reporting an emergency on Eielson. The nearest Emergency Rooms to Eielson AFB are located at Bassett Army Community Hospital on Fort Wainwright and at Fairbanks Memorial Hospital.

To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page.

Urgent & Emergency Care FAQs

Contact Us


Emergency Care

Call 911

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)

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