Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Tag: National Nurses Week

Air Force 1st Lt. Katelyn Schoneweis, a clinical nurse at Eielson Medical Clinic at Eielson Air Force Base, Alaska, checks on Air Force Staff Sgt. Ibrahim Kumenda.

May 10, 2021

Eielson nurse says technology, readiness integral to military nursing

Air Force nurses serve in diverse positions at military medical treatment facilities throughout the country and around the world. They could be stationed anywhere from a large, multi-service hospital like Walter Reed National Military Medical Center in Bethesda, Maryland, or at a small family clinic like Eielson Medical Clinic at Eielson Air Force Base, Alaska.

Don't forget to keep your family's Information up to date in DEERS!